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Two types of invoices

NAPA produces two kinds of documents, depending on who we’re billing or paying:

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Client invoice

  • Purpose: We bill the client (e.g. the hospital).
  • What NAPA uses: The client placement order (the contract with the client). The provider-side contract is not used for this invoice.
  • Use when: You need to send an invoice to the client for the placement.

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Provider payout

  • Purpose: We pay the provider (e.g. the nurse or locum).
  • What NAPA uses: The provider placement order (the contract with the provider). The client-side contract is not used for this payout.
  • Use when: You need to generate the payout or remittance for the provider.
In the Billing app, the flow and documents you upload (or that sync from Barton/Salesforce) determine which type is being created. If you’re unsure which type to use for a case, check with your lead or see Contacts and support.